Got questions?

We have answers! Use the search bar with a few keywords or check the categories navigation to quickly access a list with our guides and answers. If you have further questions, use the support page for contacting us.

What is a recovery key?

March 14, 2022Topics: Account Management.

When you create your account, your recovery key will be displayed.

We strongly recommend you save the recovery key.

I have forgotten my password, how do I recover my account with the recovery key? 

To recover your account with the recovery key:

  • On the login page, click on “Reset password”
  • On the pop-in, click on “Reset password using Recovery key”
  • Enter the recovery key, the username, the new password and confirm.

I have already created my account, how do I get my recovery key? 

We are working on that feature. It will be available soon.

Help Topics

Account Management (17)
Billing (7)
Composing an Email (10)
Contact Management (2)
Custom Domains (3)
Desktop and Mobile apps (6)
Encryption (8)
Legal / Corporate (3)
Mailbox Organization (4)
Settings (11)