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What is a recovery key?

September 13, 2020Topics: Account Management.

When you create your account, your recovery key will be displayed.

We strongly recommend you save the recovery key.

I have forgotten my password, how do I recover my account with the recovery key? 

To recover your account with the recovery key:

  • On the login page, click on “Reset password”
  • On the pop-in, click on “Reset password using Recovery key”
  • Enter the recovery key, the username, the new password and confirm.

I have already created my account, how do I get my recovery key? 

We are working on that feature. It will be available soon.

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