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Reading an encrypted email

If you are a non-CTemplar user and you have received an encrypted email, you can easily read it by following the steps below. Note that once you open the message, it will be available for 5 days. In order to keep an encrypted conversation, you can reply to that message without having a CTemplar account. […]

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Payment options

CTemplar accepts payment via: Credit card (Stripe as payment processor) Bitcoin (BTC) Monero (XMR) At the moment, we do not accept cash. We do not accept payments in BTC or XMR for monthly plans, only credit card. Currently, we only accept Monero (XMR) payment via email. After the user pays and the transaction is confirmed, the […]

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What encryption method is used?

For mailboxes, we provide by default, elliptic curve cryptography (ECC) for faster email encryption and decryption. Support is also offered for 4096 bit RSA keys. For browsing, TLS 1.3 is enabled, preventing anyone from intercepting your messages, further improving your privacy. For an added measure we added, HTTP Strict Transport Security (HSTS) to prevent possible […]

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Why are your paid plans expensive?

Why the Price? We are the most secure email service based on an analysis of security features. The price of our service reflects what we deliver to our users. As we are self-funded, we have no choice except to charge users the real cost of encrypted email because we can not reduce the cost with […]

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Manually renewing a subscription

We offer 14 Day Money Back Guarantee for credit card payments. You are entitled to a full refund for any paid email-accounts during a 14 day period after the payment was made. Refunds for cryptocurrency purchases are not available.

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Refund Policy

We offer 14 Day Money Back Guarantee for credit card payments. You are entitled to a full refund for any paid email-accounts during a 14 day period after the payment was made. Refunds for cryptocurrency purchases are not available.

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Whitelists and Blacklists

You can whitelist or blacklist emails to control the spam filter. To get started, go to:  Settings > Filters and blocked addresses Whitelist an email Messages from contacts in the whitelist always go to  Inbox folder. Marking a message as not spam adds the address to the Whitelist Click on Add whitelist contact Enter the name and email you want […]

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Setting up a dead man’s timer

This feature requires a paid plan You can compose an email which will be automatically sent if you don’t login and the timer is up. For example, if you set the timer to 2 months and you don’t log in for 2 months, the email will be sent. Else, the timer is reset with each […]

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Keyboard shortcuts

You can save time by using keyboard shortcuts. It provides an alternative way to do actions that you usually do with a mouse. Once you are log-in, press F1 to display the shortcuts.

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Using the self-destruct timer

This feature requires a paid plan You can set a parameter in order to self destruct an email on a specific time. 1. Compose a new message 2. Click on Auto self destruct 3. In the pop-in that appears, select the date and the time you want the email to self destruct 4. Once your email […]

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Using rules

You can create rules for filtering your emails. Adding a filter allows you to perform actions such as automatically labeling, filing into a folder or archiving. Go to: Settings > Filters and blocked addresses Click on Add custom filter Enter a name Enter your search criteria: Select first condition (if the sender or if the subject) Select […]

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Request an invite

You can easily request an invite via our Social Media: Reddit Facebook Mastodon Twitter Alternatively, you can send a message to [email protected] The invite codes are not linked to accounts. The codes are valid until they are used and then deleted. Tweets by RealCTemplar Learn more about invites here!

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Setting up a signature

You can add automatically a signature at the end of your messages as a footer. 1. Go to: Settings > Signatures & addresses 2. Enter the signature that you want to display at the end of your message as a footer by filling in the field: Signature 3. Your signature will automatically be displayed when you compose […]

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Subject Encryption

Encrypting email subject offers you a better privacy and security. By default, only content is encrypted. If you need to protect subjects as well, you can enable subject encryption in your settings. Subject will be decrypted only when you open the email. To encrypt email subjects: Go to Settings > Security Select Subject encryption: Enabled Subjects which […]

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